Honda Asks Repairers to Aid in Recall Checks

Honda Recall…Capitol Collision Repair is here to help

American Honda is urging all collision shops, independent repair shops, used car dealers, or any non-Honda or non-Acura auto repair facility to check for any applicable safety recalls each time a Honda, or Acura vehicle is serviced, repaired, or inventoried.

To that end, the company has issued a position statement in which it states, “Although American Honda notifies the current registered owner (as identified through state vehicle registration data) each time it conducts a safety recall, not all owners receive such notices (due to change of address or ownership or lack of current registration) and even when notices are received not all owners respond to such notices. If all sales and service facilities were to check for applicable safety recalls for all vehicles that come into their facilities together we can ensure that necessary safety repairs are made to all vehicles owned by our joint customers.

Repairers to Aid in Recall Checks

Honda suggests that customers will view this effort as a value-added service and says that finding an applicable recall is easily done by visiting www.recalls.honda.com and entering the vehicle VIN. Any recall for that VIN will be noted, including the status of the repair, open or fixed. In the event that a recall operation is required, Honda asks that the shop not attempt to service the vehicle but refer the owner to a local authorized Honda or Acura dealer where the service will be performed free of charge. Customers with additional questions may be referred to Honda Customer Service at 1-800-999-1009, select option 4, or Acura Client Services at 1-800-382-2238, select option 4.

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